The global tech outage continues to wreak havoc on U.S. air travel, with over 2,500 flights canceled for the third consecutive day, leading to thousands of passengers stranded.
What Happened: On Sunday, about 1,700 flights within, into, or out of the U.S. were canceled, and over 9,000 flights were delayed, according to FlightAware.com. Delta Air LinesDAL accounted for over 1,000 of these cancellations.
The airline attributed the cancellations and delays to “an outside vendor technology issue” and offered travel vouchers, waivers, and SkyMiles Program miles to some affected customers, reported CNN.
Delta CEO, Ed Bastian, assured customers that the airline is working to restore operations. “Canceling a flight is always a last resort, and something we don't take lightly,” Bastian said.
See Also: Tesla CEO Elon Musk Blasts Satya Nadella After Microsoft-CrowdStrike Issue Takes Down Millions Of Computers Globally: ‘This Gave A Seizure To The Automotive Supply Chain’
Major airlines, including United AirlinesUAL and American AirlinesAAL, have reported service restoration, but further delays and disruptions are expected, the report noted.
Delta has suspended unaccompanied minor travel until Wednesday due to the outage. The U.S. Department of Transportation has deemed the flight delays and cancellations “controllable” and “attributable to the airline,” requiring airlines to adhere to their customer service commitments.
Why It Matters: The tech outage, caused by a flawed software update for Microsoft CorporationMSFT Windowsoperating systems issued by CrowdStrike, affected an estimated 8.5 million devices worldwide.
The issue disrupted services across various sectors, including businesses, government agencies, health and emergency services, banks, schools, and universities.
Despite CrowdStrike Holdings, Inc.CRWD CEO George Kurtzsapology and assurance of a deployed fix, experts predict a lengthy recovery process.
This incident has resulted in a significant decline in CrowdStrikes stock price and has been deemed a “major black eye” for the cybersecurity firm.
Photo Courtesy: Shutterstock.com
Disclaimer:This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors.
© 2024 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.
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